Terms of Service
Working draft, written from common templates for online services in Brazil. It must be reviewed by a lawyer before it is opened to the public.
1. Who we are and what BackIQ is
BackIQ is an online service for studying and testing strategies (backtest and replay) with historical market data, operated by BackIQ itself. Contact: [email protected]. It is not a broker, investment advice or consulting, does not hold money, does not place orders in third-party accounts and does not recommend buying or selling assets.
2. Acceptance
By clicking “Accept and create account” after reading these documents on the sign-up screen, or by continuing to use the service, you declare that you have read and agree to these Terms, the Privacy Policy and the Risk Warning. If you do not agree, do not use the service. You must be 18 or older.
3. Account and security
- Provide a valid e-mail and keep your password secret. The account is personal and non-transferable; sharing access may lead to suspension.
- Each account can have up to 5 devices connected at the same time.
- Tell us about any misuse of your account. You are responsible for what is done with your credentials.
4. Permitted and prohibited use
It is prohibited to: (a) try to access other people’s accounts, data or systems; (b) overload the service, test for vulnerabilities without written authorization or bypass plan limits; (c) copy, resell or redistribute the market data or the service; (d) use bots/scripts to extract data in bulk; (e) use the service for any unlawful purpose. We may limit, suspend or close accounts that violate these rules, giving notice when possible.
5. Hypothetical nature of results
Backtests and simulations use historical data, do not reflect real execution (costs, slippage, liquidity, broker failures) and do not guarantee future results. Nothing in BackIQ is a promise of profit. See the Risk Warning.
6. Plans, prices and payment
- There is a free plan and paid plans, billed monthly with limits described on the pricing page. Prices and limits may change; changes apply from the next charge, with prior notice.
- The subscription renews automatically every month until it is canceled. You can cancel at any time from your account, and it takes effect at the end of the period already paid.
- Right of withdrawal (Brazilian Consumer Code, art. 49): for purchases made over the internet, you may withdraw within 7 calendar days of signing up and get back the amount paid. Ask by e-mail at [email protected].
- Outside the withdrawal period, there is no prorated refund for a period already started, except for a proven failure on our side.
- If payment fails or the subscription expires, the account goes back to the free plan. Your data is kept, but you will not be able to create new items beyond the free plan limits.
- Payments are processed by Stripe. We do not store card data.
7. Your content
The strategies, metrics, notes, drawings and backtests you create are yours. You give us only the license needed to store, process and show that content to you inside the service. We do not sell your content. You can delete it: deleted backtests stay in the trash for 30 days; resetting the account deletes everything you created; deleting the account ends access and erases the data within 30 days. For security, we may keep a compressed copy for up to 90 days after a reset or deletion, and then we erase it.
7.1. AI assistant
When available, the AI assistant answers based on what you ask and the context you provide. Its answers are not investment advice and may be wrong. Conversations with the AI may be used to train and improve the AI, as described in the Privacy Policy (which also explains how to object). Your backtests and strategies outside the conversations are not used for training.
8. Market data
The data comes from third-party sources or from files you import yourself, and is provided as is, for personal use inside BackIQ only, and may contain errors, gaps or delays. It may not be extracted, redistributed or used to build a competing product. Rights to the data belong to its sources, and we may change or remove sources.
9. Intellectual property
The software, brand, design and texts of BackIQ belong to BackIQ and are protected by law. You receive a personal, limited, revocable and non-exclusive license to use the service while your account is active.
10. Availability and limitation of liability
We aim to keep the service available, but it may have interruptions, errors and maintenance, with no guarantee of uninterrupted operation. To the extent permitted by law, we are not liable for financial losses resulting from decisions made based on BackIQ results, nor for loss of profits or indirect damages. Our total liability, where it exists, is limited to the amount you paid in the 12 months before the event. Nothing here removes rights that consumer law guarantees.
11. Privacy
The processing of personal data follows the Privacy Policy (Brazilian LGPD).
12. Changes
We may update these Terms. Relevant changes will be announced by e-mail or inside BackIQ itself with reasonable notice; continuing to use the service after the stated date means accepting the new version. The version in force appears at the top of this page.
13. Governing law and venue
These Terms are governed by the laws of Brazil. The consumer’s home court is chosen to resolve disputes, under the Brazilian Consumer Defense Code.